These Terms and Conditions govern the use of services provided. By booking or using our services, you agree to comply with the terms outlined below.

1. Service Agreement

• We provide electrical, TV repair, and related maintenance services.

• Services are delivered based on the issue described by the customer and the condition observed during inspection.

• Final scope of work is confirmed after on-site diagnosis.

2. Booking and Scheduling

• Service requests can be made via phone, WhatsApp, website, or other communication channels.

• Appointments are scheduled based on availability.

• We reserve the right to reschedule due to operational or unforeseen circumstances.

3. Charges and Payments

• Charges may include inspection/visiting fees, labor/service charges, and cost of spare parts.

• Pricing will be communicated after inspection and before proceeding with repairs.

• Payments must be completed upon service completion unless otherwise agreed.

4. Inspection / Visiting Charges

• Visiting charges apply once a technician is dispatched.

• These charges are non-refundable, even if the service is not approved after inspection.

5. Cancellations

• Cancellations should be made prior to technician dispatch.

• If cancelled after dispatch or arrival, applicable visiting charges will apply.

• Repeated cancellations may affect future service availability.

6. Service Execution

• Customers must provide accurate information about the issue and ensure safe access to the service location.

• We reserve the right to refuse or discontinue service if conditions are unsafe or misrepresented.

7. Spare Parts

• Spare parts used during repairs may be new or compatible replacements, depending on availability.

• Availability and delivery timelines for parts may vary.

• Once installed, parts are non-returnable and non-refundable.

8. Warranty

• Warranty, if provided, is limited to the specific service or parts replaced.

• Warranty terms are governed separately under our Warranty Policy.

• Warranty becomes void in cases of misuse, tampering, or third-party intervention.

9. Limitation of Liability

• We are not liable for:

  • Pre-existing faults or hidden defects

  • Damage due to power fluctuations, external factors, or improper use

  • Indirect or consequential losses arising from service delays or failures

10. Third-Party Platforms

• We may use third-party platforms such as WhatsApp or payment gateways.

• We are not responsible for the policies, security, or performance of these external services.

11. Intellectual Property

• All content on our website (including text, logos, and branding) is the our property and may not be copied or reused without permission.

12. Privacy

• Use of our services is also governed by our Privacy Policy, which outlines how customer data is collected and used.

13. Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

• Continued use of services implies acceptance of the updated terms.

14. Contact Information

For any questions or service-related concerns, contact us:

• Phone: +91 88288 08908

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.